Marviza Policies

We provide You special control over Your privacy settings as a Member, as described in our Privacy Policy. Please refer to our Privacy Policy for clarification on how we use your personal information and your rights to it.

Web Page Content

By using the Website, you agree that you may be exposed to Content that you find objectionable, indecent, or offensive, as well as incorrect, misleading, or incomplete. We neither guarantee the truthfulness, completeness, or value of any content nor do We take any responsibility for doing so. We don't confirm the users' identities who access our website. You undertake this activity at your sole risk when using the Website and the Content.

Employing Content

The Website contains a range of information, messages, postings, text, images, software, data, and other things (collectively, "Content"). The Website's Content may only be used by You for non commercial purposes and/or to take advantage of the goods, services, and Content made available there. You do not acquire any rights, titles, or interests in any content, whether through downloads or other. All Content is completely owned by Marviza, who also retains all intellectual property rights. You are not permitted to use any Content that you download from the website or service in any way other than as specifically permitted by these terms of use. For as long as you do not remove or obscure any copyright notices, trademark notices, or other proprietary rights notices displayed on or in conjunction with the Content, Marviza hereby grants you a non exclusive, non transferable, revocable, limited license to view the Content retrieved from the Website only for your personal, non commercial Use. Without Marviza's prior written consent, you are not permitted to utilize any of the Content made accessible through the Website in any other way or for any other purpose. Marviza expressly reserves any rights that are not explicitly given in these Terms of Use. Marviza is free to temporarily or permanently alter, stop operating, or suspend all or a portion of this website without notifying users.

Content Submitted by Members and Your Rights Over It

Any content, knowledge, or information that You send to Marviza (either individually or collectively, a "Submission" or "Submissions") shall be regarded as non confidential and non proprietary. You should not send Marviza any private or proprietary information through this website. Regarding every submission users make:

  • Users represent and warrant that the Submission of theirs to share legally and that they are not breaking any laws or the rights of any person or entity.
  • You give the Marviza the right to use, distribute, exhibit, and produce derivative works based on the Submission in any and all media and in any way, in whole or in part, without any conditions or obligations to anyone.

While Marviza works to keep the Content it posts on the Website accurate, complete, and up to date, Marviza cannot guarantee these qualities and is not accountable for them. This applies to Content that is provided by Marviza as well as that which is provided by its suppliers. Any opinion, advice, or remark expressed on the website is not supported by Marviza, and neither is it accountable for the truthfulness or trustworthiness of those statements. Marviza advises all Members to use caution when trusting or acting on any information, advice, recommendation, or tip supplied by Marviza on the Website.

No ownership claims are made by Marviza with regard to Submissions that You provide, disseminate, or otherwise make accessible to Marviza. You are still the only owner of the Submission and have complete control over how it is used. However, you do give the following global, non exclusive, permanent, fully sublicensable, and royalty free right and license to Marviza and its affiliates:

  • The freedom to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, publicly perform, and publicly display such Submission (in whole or in part) throughout the world via the Website or otherwise, and/or to incorporate it in other works in any type, media, or new tech now known or later developed, with respect to the Submission (e.g., not intended as a private communication); and
  • The right to use, reproduce, alter, adapt, publish, translate, create derivative works from, distribute, publicly perform, and publicly display any pictures, graphics, audio, video, or journal entries you contribute for the purposes for which they were submitted or made accessible.

Interaction with Third Party

Dealings between you and any advertisers or other third parties you come across on or access via the Website are completely your own. These transactions cover Your involvement in promotions as well as any terms, conditions, warranties, or representations related to such transactions. Links to other websites are only offered as a convenience to users and should not be taken to mean that Marviza approves of the content, goods, or services offered there. You access and use these websites, along with any content, products, or services they offer, entirely at your own risk. Marviza  makes no guarantees or claims about the content, privacy policies, or other aspects of such third parties, or about any products or services that may be purchased from them. You acknowledge and agree that Marviza shall not be liable for any loss or damage of any kind resulting from any interactions between You and any third party or from the presence of such third parties on the Website.

Rights to Intellectual Property

Marviza is the owner of this website. Marviza or its licensors are the sole owners of all right, title, and interest in and to the Website, the Designs, Trademarks, Service Marks, and Trade Names displayed thereon, as well as the Website URLs. These items are covered by copyright, trademark, patent, and other proprietary rights and laws. The site and the content are the property of  Marviza or its partners, affiliates, or contributors and are protected by Indian copyright laws. Marviza or other copyright holders who have granted permission for their use on the Website are the owners of the copyrights in the content. Images and other content on the website may not be changed or altered in any manner. Marviza or other third parties own any trademarks, service marks, logos, and designs used on this website, whether they are registered or not. Therefore, you are not permitted to use or display any trademarks, service marks, logos, or designs held by Marviza or its affiliates without Our prior written authorization.

Explicit Written Consent

You may not execute any of the following without Marviza's express written permission:

  • Use of the domain name (enter web address); Duplication, Republishing, Uploading, Dissemination, Gathering, Revision, or Transmission of the Content of the Website for Commercial Purposes;
  • Edit, delete, take out, add to, complete, publish, distribute, take part in the transfer, rental, or sale of, make derivative works from, or otherwise use the Content, in whole or in part; and
  • Utilize any automated method, such as robots, spiders, scrapers, scripts, or analogous manual procedures, to gather or index data submitted to Marviza.

If Marviza reasonably determines that you have violated or are likely to violate the aforementioned prohibitions, in addition to any legal or equitable remedies Marviza may have, Marviza may take whatever reasonable action it reasonably deems necessary to remedy or prevent the violation, including, without limitation, the immediate removal of materials that violate the aforementioned restrictions from the Webpage.

Indemnification

You consent to hold Marviza, its directors, officers, employees, agents, subsidiaries, business partners, and affiliates harmless from and against any and all liability, damages, losses, claims, expenses of any kind (including, but not limited to direct, incidental, consequential, exemplary, and indirect damages), and reasonable legal fees, resulting from or arising out of 

(1) Your use, misuse, or failure to use the Website or violation of the Terms; or 

(2) Your violation of any law or the rights of a third party The Terms of Use and Your Use of the Website shall not affect your responsibility to defend and indemnify.

Disclaimer

The Website is made available to you "as is" and "as available." Marviza expressly disclaims any and all implicit guarantees, such as the implied warranty of merchantability, fitness for a specific purpose, and non infringement. Marviza makes no promises that the website will satisfy your needs, that access to it will be prompt, secure, uninterrupted, or free of errors, or that any errors, if any, will be fixed. Marviza offers no guarantees about the outcomes of using the website or the trustworthiness, quality, or correctness of any material found there. You recognise and agree that, to the fullest extent permitted by law, we will not be liable for any user content that violates any intellectual property rights, libel laws, privacy laws, publicity laws, obscenity laws, or other laws. We further disclaim all responsibility for any abuse, loss, alteration, or non availability of User Generated Content.

Furthermore, you acknowledge that using the Website, downloading materials or data, and any other associated activities are done at your own risk, and that you alone are liable for any resulting harm to your computer systems, personal injury, or data loss. Any inaccuracies or omissions in any information given to You, whether on our own behalf or that of third parties, are not subject to our liability. No one of our directors, agents, representatives, or affiliates will be liable for any lost revenues, information, or data, or any consequential, special, indirect, exemplary, punitive, direct, or incidental damages resulting from or connected with your use of the website, and we at this time disclaim liability for such damages.

Declarations and Warranties

By using the Marviza Website, You represent and warrant that: 

  • You are at least 18 years of age, an emancipated minor, or the parent or guardian of a minor who You are authorizing to use the Site and the Services; 
  • You understand and agree that these Terms of Use are a legally binding agreement and the same as a notarized, signed contract; 
  • You will use the Webpage and the services in a way that complies with all laws and regulations while adhering to the terms and conditions of the Website.

Other Conditions of Use

  • Any other discount or promotion cannot be combined with the coupon code discount.
  • Purchases of gift cards are not eligible for the coupon code discount.
  • The discounted price only applies to prepaid orders.

Subscribe to a Website

You authorize the Website to send you administrative and marketing communications by accepting these Terms of Use. You will receive updates about our goods and special offers, as well as information on your account activity and purchases. By informing us of your desire to unsubscribe by email contact, you can choose to stop receiving our promotional emails at any time. For further clarification, please check our Privacy Policy.

By making an order, You make an offer to us to buy the things you have chosen, subject to the limitations of the Website's general use, the limitations of the particular merchant, and the terms and conditions set out above.

Exactness is not assured

Please take notice of that as a way to help customers find their chosen products. On the website, Marviza offers graphic representations; While we make every effort to give accurate visual representations, at this time, Marviza makes no guarantees or warranties regarding the accuracy of any visual representations or descriptions of the products that customers buy and that finally get delivered to consumers. The product's appearance may differ significantly when it is delivered for a number of reasons. Any goods, services, data, or other items you purchase or acquire via the Website will meet Our standards for quality.

Pricing

Please be aware that the pricing for the items are listed on the website, and while we make every effort to guarantee that the prices shown here are accurate, mistakes can nevertheless happen. Even though We have provided the purchase confirmation, We are not required to send You any products at the incorrectly reduced price if the pricing error is clear cut, undeniable, and could have been properly identified by You as such. The cost of the item ordered within Indian territory will be listed in Indian Rupees. In contrast, the cost of the item ordered outside of Indian territory will be listed in US Dollars. The prices for the goods and/or services are subject to change at Marviza's sole discretion. Please be aware that pricing may change depending on the territory at the sole discretion of Marviza. All the items you have chosen and want to buy will be placed in your shopping basket. The processing of the order and the payment will come next. In order to achieve this, you must adhere to the purchasing process's phases, stating or validating the data needed at each one. Additionally, you have the option to change some order information up until the point of payment. You are now clearly liable for covering any delivery fees and paying the appropriate price for the things you've bought.

Transport and Delivery

Please be aware that the Marviza Delivery and Shipment Policy, which is included under the Terms of Use by reference, shall govern the delivery and shipping of the items bought on the Website.

Exchange and Refund

Please be aware that the Return and Exchange Policy of Marviza, which is included under the Terms of Use by reference, shall govern the return and exchange of the items bought on the Website.

Miscellaneous

No aspect of the Terms of Use shall be interpreted to create a partnership or an agency between You and Us. 

  • Relationship of the Parties.
  • Complete Agreement: With respect to the subject matter, the Terms of Use include the entire understanding and agreement between You and Us.
  • Assignment: The Terms of Use and any privileges granted hereunder may not be assigned or otherwise transferred to any other party. We may transfer our rights and duties under these Terms of Use without your express prior approval, provided that the new terms are equivalent to or equally beneficial to You.
  • Severability: If any part of the Terms of Use is found to be unenforceable, the remaining portions of the agreement will still be enforceable. An appropriate provision with the same economic objective shall be used to substitute the defective provision. The same is true of any potential gaps in this agreement.
  • Force Majeure: We will not be made accountable for any delay or failure on Our part in fulfilling any obligations under these Terms of Use resulting from any cause beyond Our reasonable control, including but not limited to strikes, riots, protests, mass demonstrations, the government imposed restrictions, civil unrest, fire, floods, blasts, acts of Nature, acts of State, war, enemy fire, or any militant action.
  • Governing Law and Jurisdiction: The laws of India shall apply to the use of the website and to any purchases of goods and/or services made via the website. You now consent to and accept the non exclusive jurisdiction of the Indian courts in Jaipur, Rajasthan, India, over any dispute that develops or is connected to your use of the website or the aforementioned items.

Registered Office Address- C-63/B Sarojini Marg, C-Scheme

Customer Care: +91-9928111711

We have a tie up with a large network of the leading courier services nationwide to make sure your outfit of choice reaches you as soon as possible!

  • All orders are shipped within 7-10 business days from date of placing the order (As most of them are custom made)
  • Free shipping on all prepaid orders for delivery in India
  • Minimum base charge will be added for cash on delivery orders under 10k
  • Outside India courier charges are Rs 2,500 per kg
  • The complete order amount including delivery charges (if any) will be refunded in the case of lost/theft while delivery to your preferred location.
  • An estimated delivery time is 4-5 business days post shipping from our production house
  • In case of express delivery, charges will be added to the net amount.

For any urgent order execution under a week’s time, you can directly contact our customer care executive on +91928111711 for support.

Listed below are the general guidelines that apply to your use of our services and our website. You are agreeing to a contract with House of Amuse LLP on the terms outlined in this policy by accessing, using, or signing up for our Website, newsletters, social media updates, or other services and features. Our privacy statement, which is available on Marviza Policy Page, governs how we treat any personal information we collect or otherwise receive in linkage with your access to or use of our website ("Privacy Policy"). Your explicit consent to our Privacy Policy is required in order for you to continue using this page and our services.

Introduction

www.marviza.com (“Marviza”)

“Marviza” is a brand owned by the House of Amuse LLP, a limited liability partnership formed and registered in jaipur,India bearing registration no. AAV - 3877, with its principal place of business at  (C-63/B, Sarojini Marg, Panch Batti, C Scheme, Ashok Nagar, Jaipur) India (“LLP” or “Company” or “Marviza”) provides you with access to the Webpage and the information, Content, products, and services it makes available. The rules and restrictions regulating your use of this website are outlined in these terms of use (the "Terms of Use"). The word "You" or "You" refers to the end user for the purposes of these Terms of Use (clientele of the store). When you access a website or service on behalf of your business (or another entity), "you" refers to your business' officers, members, agents, successors, and assigns. You are kindly asked to read and comprehend the Terms of Use set out above before using the services offered by the Website. Before using any of the services we provide, you must always read and comprehend the current Terms of Use. You may not be exempt from your obligations under the Provisions of Use if you are ignorant of any of the terms or of any of the amendments that may have been made to them over the interim. Before using our services, Marviza expects you to read and comprehend the Privacy Policy, which is considered a part of these Terms of Use. Once you accept the Terms of Use with Marviza, you would be held accountable for the same obligations.

Amendments to the Terms of Use

Marviza maintains the right to update and post the updated version of the Terms of Use and/or the Privacy Policy on this Website at any time, in its sole discretion, and to indicate the effective date of the new version of the Terms of Use and/or the Privacy Policy. The Website shall provide notice of any updates and modifications to the Terms of Use and/or the Privacy Policy. You are deemed to have accepted any modifications if you continue to use the website after a new version of the Terms of Use and/or Privacy Policy has been posted. In light of this, each time you access this Website, you should check to see if a new version of the Terms of Use and/or the Privacy Policy has been posted. The Privacy Policy and/or the Terms of Use, as updated or modified at any time, constitute a legally enforceable agreement between You and Marviza.

Contact Information

By sending us an email at info@marviza.com you can get in touch with a representative of Marviza if you have any questions or issues about these Terms of Use or the Website.

Website's Core Demographic

Legal adults are the target audience for this website. The website offers a promotional platform for users, marketers, companies, and partners. Any individual under the age of 18 is not permitted to use this website. To register, view, access, or use the website or services, users must be at least 18 years old. You currently represent and warrant to Marviza that you have attained the minimum age of 18 and that you have the right, authority, and capacity to access and use the Website and the services, as well as that you agree to abide by the Terms of Use by registering, visiting, or utilizing the Webpage or the services. Let's assume you are under the age of 18. In that instance, it is presumed that your parent or legal guardian is monitoring you while you use/browse the Website and that they have read and approved of these Terms of Use and Our Privacy Policy. Please be aware that Marviza retains the right to terminate Your account immediately after Marviza learns that you are under the age of 18 and are using/browsing the Website without the consent of Your parent or legal guardian.

Registration for Membership

While it is not necessary to register with us to use our website (a "Member"), we strongly advise it to get our exclusive offers and Content. You consent to answer all of the registration form's questions honestly, completely, and up to date. Furthermore, to any additional rights or remedies we may have, we may suspend or terminate your membership and refuse any and all current or future use of the website and services if you provide any information that is untrue, inaccurate, out of date, or incomplete, or if we have good reason to suspect that you have done so (Perhaps a portion of it). Users are obligated to notify Marviza right away if they become aware of any known or suspected unauthorized use of a Member's account or security breaches, such as the loss, theft, or improper disclosure of the Member's password. Members should use caution when disclosing account information to outside parties. Whether or not the Member has given permission for a third party to use their account, each Member is responsible for maintaining the privacy of their personal information. You are in charge of protecting the privacy of your member identity and password information and limiting access to your computer if you register with our website. You consent to take ownership of all actions made using your member ID and password. Your personal information is automatically included in our database when You sign up or register on our website. This database is managed by Marviza and may be used to send You newsletters and marketing and promotional emails if you choose to subscribe. You can write to Marviza using the contact details listed below if your personal information changes. As of right now, Marviza cannot be held responsible for any loss or harm brought on by your disregard for this part.

In addition to the aforementioned, You acknowledge and agree that Marviza may, in its sole discretion, take any of the following actions: (1) restrict, change, suspend, or terminate Your access to all or any portion of the Website; (2) reject, move, or remove any content that may have been provided by You; (3) move, or remove any content that is available on the Website; (4) deactivate or delete your account registered with Marviza and all related information and files thereof; (5) establish general practices and limits.

Despite anything to the contrary in this document, you accept and agree that you will not own or otherwise have any interest in your account with Marviza. Furthermore, you agree and recognize that Marviza shall possess all rights in and to their account going forward.

EXCHANGE & RETURNS POLICY

WHAT IS THE EXCHANGE POLICY ON MARVIZA?

We have a strict no return and no refund policy on any product once sold. Most Marviza pieces sold can be exchanged for replacement in a bigger or a smaller size upon conditions that can be noted below:

  • Only Ready-to-ship orders can be accommodated for an exchange for the same or higher value.
  • Purchase made During SALE are Not eligible for any kind of return or exchange.
  • For exchange, please inform us within 48 hours of the product being delivered to you.
  • Only products which are unused, unworn, unwashed, undamaged, with all its labels and tags completely intact, in original packaging are eligible for exchange.



FOLLOWING PRODUCTS MAY NOT BE EXCHANGED:

Products Made to order or customised as per your size / personalised as per your requirements. However, you can contact us for any alteration requests.
Products with such condition is mentioned in the product information.

In order to place the Returns/Exchange Request, please contact our customer support team at +9928111711 or email us at info@marviza.com within 48 hours of receiving the order.
Our team will assist you with the request once you connect with us on the same (Monday to Saturday 11am to 7pm IST)

  • Brand doesn’t offer pick up service, clients will have to send it back to the store address on their cost
  • Please do not forget to take acknowledgement receipt from the courier person about the number of products you are dispatching with his signature and mobile number. Marviza will not be responsible for any lost shipment.
  • Please note that the goods are your responsibility until they are returned to Marviza on the following address:

Address for the Exchange: C-63/B, Sarojini Marg, Panch Batti, C Scheme, Ashok Nagar, Jaipur, Rajasthan 302001

Our policies are simple and upfront. We strive to make your experience at MARVIZA relaxed and delightful.

CANCELLATIONS :

Cancellations will be considered if the request is made within 48 hours of placing an order. However, the cancellation request will not be entertained if the shipment of the product has been initiated.

DISCLAIMER:

Please keep in mind that there might be variations on the actual color and texture from what is evident in the pictures, due to the technological limitations in such presentation. Also, being handmade the designers put in best of their efforts in trying to achieve that the goods are as close to the mentioned specifications. However please keep in mind to account minor variations considering the manufacturing and artisanal process. Marviza allows users, who comply with Marviza’s policies to buy goods within a fixed-price format. The buyer acknowledges this risk while she/he agrees to this terms and conditions.

APPLICABLE LAW

This site is created and controlled by the House of Amuse LLP, Rajasthan, India; as such the laws of India shall apply; Courts in Jaipur, India shall alone have exclusive jurisdiction (subject to arbitration at Jaipur) in respect of all the terms, conditions and disclaimers marviza.com alone reserves the right to make the changes to the site and the terms, conditions and disclaimers thereof. The membership is deemed to have been entered into at ________, India and the laws of India will govern the membership. All disputes arising out of or in any way affecting the membership as also including interpretation of any of the terms are to be referred to Arbitration in _______, India under the Arbitration and Conciliation Act (Indian act), 1996 before a Sole Arbitrator.

INDEMNITY

User agrees to defend, hold harmless, indemnify and hereby indemnifies marviza.com, its employees, directors, officers, agents and their successors and assigns from and against any and all claims, liabilities, damages, losses, costs and expenses, including advocates and attorney’s fees, caused by or arising out of claims based upon the use of User’s actions or inactions, including but not limited to any warranties, representations or undertakings or in relation to the non-fulfilment of any of its obligations under this Agreement or arising out of the User’s infringement of any applicable laws, regulations including but not limited to Intellectual Property Rights, payment of statutory dues and taxes, claim of libel, defamation, violation of rights of privacy or publicity, loss of service by other subscribers and infringement of intellectual property or other rights. This clause shall survive the expiry or termination of this Agreement.

SUGGESTIONS, COMPLAINTS AND DISPUTES

Suggestions and complaints are to be first addressed to marviza.com, Customer Support Department at info@marviza.com.